Dublin: Learn About Non Voice BPO in Healthcare

Friday March 28 3:33 AM

Global healthcare market was worth over USD 4.17 trillion in 2005, a growth of 7.16% over 2004, higher than global GDP. The Indian healthcare BPO services industry includes health insurance, medical transcription and health care service. Non Voice-based services contributed about 45% of total revenues, balance being from voice-based services. Currently, non-captive BPO companies in India derive about 16.5% of their revenue from healthcare, which is expected to go up to 20% in the coming 3 years, with regulatory, cost and competitive pressures forcing healthcare providers and payer companies to outsource a greater part of their operations. This report covers non-voice offshore healthcare-BPO services industry, in India. It focuses on outsourcing from healthcare industries in the US, the UK, France, Germany and Australia -- the major target markets for Indian healthcare BPO service providers. Non Voice BPO in healthcare report explains the outsourcing processes, market trends, regulations & Policies in India along with the issues & Challenges. The report on Non Voice BPO in healthcare analyses the growth drivers, critical success factors involved. The report analyses India as a destination for healthcare outsourcing. Report on Non Voice BPO in healthcare profiled top 20 companies including Indian and MNC healthcare BPOs. The report presents future outlook of the industry.

Topics Covered:

- Executive Summary

-Overview

-Global Healthcare Industry

- Outsourcing Processes

- BPO In Healthcare -- India

- Growth Drivers

-Critical Success Factors And Strategies

- India As A Destination Of Healthcare Outsourcing

- Profiles Of Healthcare BPOs

- Future Outlook

Companies Mentioned:

- Ajuba

- Apollo Health Street (AHSL)

- CBay Systems

- Comat Technologies

- Lapiz Healthcare

- Promantra

- Tranquilmoney

- Vision Healthsource

- WNS Global Services

- ACS of India Private Limited

- Cognizant Technology Solutions

- IBM Daksh Business Process Services Private Limited

- EXL Services

- Datamatics Technologies Ltd (DTL)

- Hinduja TMT

- FirstSource

- Nipuna Services

- Infosys BPO

- TCS BPO

- Wipro Healthcare & Life Sciences

For more information, visit http://www.researchandmarkets.com/reports/c86968

Contact:

Research and Markets
Laura Wood
Senior Manager
Fax: +353 1 4100 980
press@researchandmarkets.com

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